Narsik Logistics is a B2B transport and logistics platform developed for a Jaipur-based freight company. It allows customers to explore logistics services, request freight quotations, book transportation, track shipments, and view consignment details.
Narsik Logistics is a B2B transport and logistics platform developed for a Jaipur-based freight company. It allows customers to explore logistics services, request freight quotations, book transportation, track shipments, and view consignment details.
The platform supports Full Truck Load, Part Truck Load, cold-chain transportation, warehousing, container transport, project cargo, interstate freight, e-commerce fulfillment, and last-mile delivery.
It serves manufacturers, distributors, retailers, e-commerce brands, and other organisations across Rajasthan and major Indian transport routes.
We built a B2B logistics platform with booking, quotation, shipment tracking, and OTP-based customer access. The work included responsive interfaces, backend features, PostgreSQL setup, API connections, and a clear system for managing customer and shipment workflows.
Parmeshwar Kumawat works in the transport and logistics industry. His company provides freight transportation, cargo handling, warehousing, and distribution services across India. He needed a digital platform where customers could explore services, submit cargo requirements, request quotations, book transportation, and track shipments.
The project included the following key areas:
Narsik Logistics is mainly designed for:
The main objectives were to:
Before building the platform, we identified the main issues in customer communication and shipment handling.
We built a B2B logistics platform to make customer enquiries and shipment handling easier.
The main features of the platform are:
We studied the company’s transport services, cargo categories, customers, fleet capacity, operating routes, quotation process, and shipment workflow. We also identified the information customers need before requesting a quote or booking transportation.
The design focused on clear service discovery and simple customer actions. Important decisions included:
The SEO work focused on improving the website’s visibility for logistics services, industries, cities, and transport routes. The main areas included:
To keep the platform fast across devices, the work included:
To secure customer, booking, shipment, and payment information, the following measures were added:
Customers relied on calls for service information.
They could explore transport services online.
Freight requirements were shared manually.
Customers could submit booking details through structured forms.
Shipment updates required regular follow-ups.
Shipment tracking provided clear status updates.
Consignment details were difficult to access.
OTP login gave customers direct access to shipment records.
Fleet information was not clearly organised.
Vehicles were presented by capacity and cargo use.
Transport services were difficult to compare.
Separate pages explained each service clearly.
Route visibility was limited.
City and route pages improved service reach.
Customer support had limited options.
Phone, email, forms, tracking, and portal support became available.
The platform helps more businesses find Narsik Logistics and understand its services, routes, and transport options. Clear service and location pages make it easier for customers to choose the right option and share complete requirements. This helps the company receive better enquiries, improve its online presence, and connect with more business customers.
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Earlier, most customer enquiries and shipment updates were handled through calls. The TISA team understood our working process and created a platform where customers can share cargo details and check shipment updates online. It has made the process clearer and easier for both our customers and our team.
Narsik Logistics can support future features such as:
Driver and customer mobile apps
Operations dashboard
Automatic vehicle assignment
Digital invoices
Automatic freight pricing
WhatsApp, SMS, and email updates
Warehouse and inventory management
Business analytics and shipment reports
Here are the key lessons we learned while building Narsik Logistics:
Freight forms should be divided into simple steps
Cargo details should be collected before quotation
Shipment tracking stages should remain simple
Fleet information should match cargo requirements
Customer data needs controlled access
SEO structure should be planned from the beginning
Future services and routes should be easy to add
Narsik Logistics brings the company’s main transport services into one online platform. It helps the business present its services clearly, manage customer requests, and keep important shipment information organised. The platform can also support more routes, services, and business needs in the future.