Listings inconsistent across channels
01Price, status and photos are updated in one place but not others, so prospects see stale or conflicting information.
We build listing, lead, leasing and resident software that connects licensed listing feeds, your CRM and your property management system, so agents, managers and residents work from the same property record.
Brokerages, property managers, real estate platforms and PropTech founders

THE OPERATIONAL GAP
Brokerage and property teams often run on several disconnected tools. These are the gaps that cost leases and residents.
Price, status and photos are updated in one place but not others, so prospects see stale or conflicting information.
Inquiries from portals, websites and calls are routed inconsistently, and managers can't see who responded or how fast.
Applications, approvals and signed leases sit in email and e-signature tools, disconnected from the unit and resident record.
Residents submit requests by phone, text and email, vendors aren't tracked and residents rarely hear what's happening.
Price, status and photos are updated in one place but not others, so prospects see stale or conflicting information.
Inquiries from portals, websites and calls are routed inconsistently, and managers can't see who responded or how fast.
Applications, approvals and signed leases sit in email and e-signature tools, disconnected from the unit and resident record.
Residents submit requests by phone, text and email, vendors aren't tracked and residents rarely hear what's happening.
WHAT WE BUILD
We integrate with the property management and listing systems you already license and build what they don't do well.
01
Rent and account views, service requests, notices and document access, connected to your property management system.
02
Listing syndication within feed license terms, lead capture from every source and routing rules with response tracking.
03
Applications, screening hand-offs, approvals and e-signature linked to the unit, applicant and lease record.
04
Work orders, vendor assignment, resident updates and portfolio-level occupancy and service reporting.
01
Rent and account views, service requests, notices and document access, connected to your property management system.
02
Listing syndication within feed license terms, lead capture from every source and routing rules with response tracking.
03
Applications, screening hand-offs, approvals and e-signature linked to the unit, applicant and lease record.
04
Work orders, vendor assignment, resident updates and portfolio-level occupancy and service reporting.
WORKFLOW EXAMPLE
An example leasing flow. Routing rules, screening criteria and approval roles are agreed with your team and counsel.
InputListing portal, website form, call or text
OutputLead record with source, listing and contact consent
01InputLead record and routing rules
OutputLead assigned to an agent or leasing team with response deadline
02InputAssigned lead and agent calendar
OutputBooked showing or follow-up task with reminders
03InputSubmitted application and screening report
OutputApproval, conditional approval or denial with required notices
Review required
04InputApproved application
OutputExecuted lease, resident record in PMS and move-in tasks
05SYSTEM DESIGN
A reference design that respects listing feed licenses and keeps your property management system as the resident record.
Licensed listing feed or MLS adapter -> CRM and lead routing queue -> Property and unit data model -> Application, screening and e-signature integrations -> Resident and manager portals
01
Imports listings through RESO Web API or vendor feeds within license and display rules.
02
Captures leads from every channel, applies routing rules and tracks response time.
03
Links buildings, units, listings, applicants, residents and work orders.
04
Connects to screening providers and e-signature services and stores outcomes with the lease.
05
Give residents self-service and managers a single view of units, leases and requests.
Technology
These tools are already in published projects with a similar shape of work. The set for your release is confirmed once the interfaces and review points are known.
DESIGN TRADE-OFFS
Licensing and fair housing rules shape these choices as much as technology does.
Feed integration keeps listings current but comes with license, display and refresh rules that vary by MLS. Small portfolios may manage manually.
Review the specific MLS or feed agreement and its IDX/VOW terms.
Scoring models can prioritize follow-up, but must not use protected characteristics or proxies for them. Simple rules are easier to audit.
Review inputs with counsel for fair housing risk before use.
Your PMS may already offer a portal; custom portals make sense when you need a branded experience, combined data or workflows it can't support.
Compare PMS portal capabilities and API access with your requirements.
Feed integration keeps listings current but comes with license, display and refresh rules that vary by MLS. Small portfolios may manage manually.
Review the specific MLS or feed agreement and its IDX/VOW terms.
Scoring models can prioritize follow-up, but must not use protected characteristics or proxies for them. Simple rules are easier to audit.
Review inputs with counsel for fair housing risk before use.
Your PMS may already offer a portal; custom portals make sense when you need a branded experience, combined data or workflows it can't support.
Compare PMS portal capabilities and API access with your requirements.
SECURITY & COMPLIANCE
Rental applications contain sensitive financial and identity data and are subject to fair housing and consumer reporting rules.
The Fair Housing Act and the Fair Credit Reporting Act can apply to tenant screening and adverse decisions; adverse action notices may be required. Avoid fully automated adverse decisions and confirm requirements with counsel.
Applicant financial and screening data is restricted to authorized leasing staff and separated by property and owner.
Screening criteria, ad targeting and automated messages are reviewed so they don't discriminate or rely on protected characteristics.
Signed leases are stored with signature audit trails and tamper-evident copies linked to the resident record.
Vendors see only the work orders and unit access details assigned to them, for the time they need them.
DELIVERY APPROACH
We roll out by property or region so each team adopts the system with support.
01
Inventory PMS, CRM, listing feeds and their license terms.
Signed system inventory with feed licenses and data ownership confirmed.
02
Agree lead, application and lease stages with roles and notices.
Approved stage definitions, routing rules and required notices.
03
Deliver the inquiry-to-lease or request-to-resolution flow end to end.
Working workflow for one property with real roles and test data.
04
Test cross-property access, vendor access and document retention.
Access, document and notice test results reviewed by operations.
05
Launch per property with training and feedback.
Rollout schedule, training, support owners and rollback plan signed off.
Published work
Each card is a published project. The industry on the card is the one that work was built for.
From the journal
Recent notes from the team. Pieces that match this industry are shown first.
PROJECT PLANNING
These questions decide which systems we integrate and which we build.
Which property management system, CRM and listing feeds do you use?
What does your MLS or feed license permit for display and syndication?
Who reviews applications, and which screening providers are involved?
How are maintenance vendors assigned and paid today?
Which outcome matters most: lead response time, days to lease or resident satisfaction?
PMS API access
MLS or feed license agreement
Screening and e-signature provider accounts
Fair housing or legal reviewer
PMS API access
MLS or feed license agreement
Screening and e-signature provider accounts
Fair housing or legal reviewer
Yes, if your brokerage or platform is licensed for it. We integrate via the RESO Web API or the feed your MLS provides and follow its display, attribution and refresh rules.
Yes, where your PMS provides API access. Residents can view balances, pay, submit requests and access documents, while the PMS remains the system of record.
We integrate with an e-signature provider, generate leases from approved templates and store signed copies with their audit trails on the resident and unit record.
AI can help extract document data and check completeness, but approval or denial decisions should stay with trained staff using consistent, documented criteria. Fair housing and consumer reporting rules make automated adverse decisions risky.
Yes. Centralized lead capture, routing rules, instant acknowledgements and response-time dashboards usually deliver the fastest improvement.
You own the application and the records it stores. The MLS, property management system, and e-sign vendor remain under your agreements. We document which system is allowed to change a listing or a lease status.
They can share one product with different roles. An agent, a resident, and a back office user see only the records their role is allowed to open.
One workflow: lead response, application review, or a resident request. The property system of record stays in place, and the new software writes back only the fields you approve.
Applications, IDs, and leases are stored with access limited to the roles that need them. A download or share is recorded so you can see who opened a file.
Share your systems and portfolio. We'll suggest a first release you can roll out property by property.
Tell us how the work runs today, which systems already hold the data, and what a useful first release would change. We use that to judge scope before anyone writes a proposal.
The form goes to a solutions architect at THE TISA. You get a direct reply on fit, approach, and what we would need from your team.
Tell us about the workflow or product. A solutions architect replies within one business day.